Our Practice Policy
Our practice aims to provide
dental care of a consistent quality, for all patients. We have
management systems to help us and which define each practice member's
responsibilities when looking after you.
In proposing treatment we will take account of your
wishes. We will explain options where appropriate and costs, so that you
can make an informed choice. We will always explain what we are
doing.
We will do all we can to look after your health. We
will ask you about your general health, and about any medicines being
taken. This helps us to treat you safely. We keep information about you
confidential.
Contamination control is also essential to the safety
of our patients. Every practice member receives training in practice
systems for contamination control.
We screen all patients for mouth cancer at routine
checkups. We ask patients about tobacco and alcohol use because they
increase your oral cancer risk.
Practice working methods are reviewed regularly at
meetings of all staff. We encourage all staff to make suggestions to
improving the care we give patients.
We regularly ask patients for their views on our
services. We have systems for dealing promptly with patient complaints
and for insuring that lessons are learnt from any mistakes that we
make.
All dentists in the practice take part in continuing
professional education, meeting the general dental council's
requirements.We aim to keep up- to - date with current thinking on
all aspects of general dentistry, including preventative care which
reduces your need for treatment.
All staff joining the practice are given training in
practice-wide procedures. Once a year,there is an individual review of
training needs for everyone in the practice.
All members of the practice know of the need to
ensure the dentists are working safely . We have systems to ensure that
concerns are investigated and, if necessary, acted upon.
Practice Quality System
